1. What types of seeds do you sell?
We offer Flower Seeds, Herb Seeds, Sprouting Seeds, and Vegetable Seeds. All of our seeds are non-GMO and carefully selected for quality and germination.
2. Are your seeds organic?
Yes, our seeds are sourced from trusted growers and many are organically grown. We are committed to offering safe, healthy seeds for your garden.
3. How long does shipping take?
- Order Processing: 2 business days.
- Standard Shipping ($5.99): 5–7 business days.
- Expedited Shipping: 2–4 business days.
Orders placed after 5:00 PM EST are processed the next business day.
4. Do you ship internationally?
Currently, we only ship within the United States.
5. Can I return seeds?
- Unopened and unused packets can be returned within 30 days for a full refund.
- Opened packets cannot be returned for safety and quality reasons.
- If your order is damaged or incorrect, please contact us at support@fooml.com, and we will make it right.
6. How long will it take to receive a refund?
Refunds are processed within 7 business days after we receive and inspect your return. The amount will be credited back to your original payment method.
7. What payment methods do you accept?
We currently accept PayPal for secure payments.
8. What are your customer service hours?
- Monday – Friday: 9:00 AM – 5:00 PM EST
- Saturday – Sunday: 9:00 AM – 4:00 PM EST
You can reach us anytime at support@fooml.com.
9. Do you guarantee germination?
We test our seeds for high germination rates. However, results may vary depending on soil, weather, watering, and gardening practices, so we cannot guarantee identical outcomes for every grower.
10. How do I store seeds for the best results?
Keep seeds in a cool, dry place away from direct sunlight. Proper storage can extend their viability for multiple planting seasons.
🌱 Still have questions?
Reach out to us anytime at support@fooml.com — we’re happy to help!